Returns & Exchanges
At Elite Obsolete Electronics, we stand by our refurbished and vintage hardware with a 30-day satisfaction guarantee. If your device is defective or doesn't meet your expectations, we offer straightforward returns and exchanges to ensure your collection remains functional.
Initiate a Request
Log into your account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack with Care
Securely package your electronics in the original box or equivalent protective bubble wrap to prevent damage to delicate internal components during transit.
Affix Shipping Label
Print your prepaid shipping label provided via email and attach it to the outside of your package, ensuring the RMA number is clearly visible.
Inspection and Refund
Once our technicians verify the item's condition and serial number, your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing